Yes Bank — wrong settlement of foreign inward

 
1 Review
Moradabad, Uttar Pradesh, India
 vijayvallabhmetals on Nov 14, 2019
We are having a current account with yes bank in MORADABAD Account
number. [protected] VIJAY VALLABH METALS.

We have got a foreign inward of 3000 usd and 8245 usd (copy of TT attached for your reference.) from one of our customer of Qatar against export of goods.

We have deposited all the relevant documents in the branch here in MORADABAD.

But what the officials here done is that they have settled the payment o[censored]SD 3000. as against samples, without informing us, and we have not even provided any documents which confirm that the payment recd is for samples, in fact the payment was received for export of goods.
And the problem I am facing now is that the bank officials are not
accepting their mistake and are not settling the balance payment
received (8245 USD) Current bank officials are now saying that this has been done by one of the previous official Mr. Ravindra Manral. and now I have to talk to him regarding this matter.

All what I just want is to settle our payment received or provide us the documents against which the bank has settled the payment o[censored]SD 3000.

I am enclosing all the relevant documents of that shipment of ours.

Please see to it and do the needful asap as I am not getting any satisfactory
response from the current bank officials.

wrong settlement of foreign inward
wrong settlement of foreign inward
wrong settlement of foreign inward
wrong settlement of foreign inward
wrong settlement of foreign inward

Complaint Status


[Nov 14, 2019] Yes Bank customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    5%
    Complaints
    515
    Pending
    33
    Resolved
    15
    phone
    +91 99 8729 0909 [Mumbai]
    +91 99 5839 0909 [Delhi/NCR]
    +91 90 0839 0909 [Bangalore]
    location
    Nehru Centre, 9th Floor, Discovery of India, Dr. A.B. Road, Worli, Mumbai, Maharashtra, India - 400018
    Yes Bank - wrong settlement of foreign inward