Ylg India — unfair practices followed by ylg salon

Address:B2 Lake View road iitm campus Chennai, Chennai, Tamil Nadu, 600036

I am extremely disappointed with your services. Me and my daughter have been visiting ylg adyar for the last 5 months, in january 2019 the staff forced us (Convinced us) to get a membership card for which i paid rs.[protected] was given as a benefits) but at that time they never informed that the packages offered in your menu card will not be offered on the membership card holders. So that means we pay you money in advance to become members you enjoy the interest, but you do not allow us to use any package services this is not fair practise. I was shocked because last week when my daughter did waxing the billed amount was rs.2700 we have done waxing before and it has never crossed rs.1000 at your salon, this time they changed the wax without informing the cost implications. This is day light robbery. This has to be resolved. The issue happened on april 27th
Unhappy customer. I request a refund please
Sujatha
[protected]
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    No. 55,5th Main, Hal 2nd Stage, Behind Leela Palace, Old Airport Road, Bangalore North, Karnataka, India - 560008
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