You Broadband — I am complaining about customer service

Address:	Surat, Gujarat, 395006
Website:	www.youbroadband.in

It is been almost 2 month since i am facing frequent disconnection issue with you broadband. I had logged around 0-20 complaints from their app and the technician used to simply close the ticket without confirming if the issue is fixed. Finally i called call center 4 weeks ago and logged a complaint with them. Initially they sent technician who came and check the issue and confirmed that there is frequent disconnection issue however did not provide any solution. I have been following up with them on almost daily basis however, i have still not got any response from them. With so frequent disconnection issue, i am unable to use internet. I am really tired and frustrated of following up with different people and need an immediate solution. I am paying for service that i am not getting. So i need my money refunded which i have paid.