You Broadband India — broadband connection not completed even after 10 days of payment | |||||
Form for new connection was filled on 05.02.2018 with plan of 2000gb internet for 14 months at 30mbps speed and a free router. Total plan charge which i paid was 5741 rs. On 07.02.2018 cable was connected at my home with modem, but router was not provided informing it will come in next 2-3 days. Since then i am calling everyday but the are just giving excuses for not providing router. I have also placed complaints three times in you customer care but they have not responded till now. Also the person handling sales informed that cable is laid so your connection is active, it is not their matter if router comes late. Again they have made another date of 19.02.2018 for router installation. Was this information helpful? | |||||
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Comments
Youbroadband service is very poor, neither they provide better services nor refund money. No service engineer one visiting the problem. If any tickets raised closing without resolution. They even promising high speed internet never got minimum optimal speed
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Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059