[Resolved]  You Broadband India — irresponsible salesperson spreading misinformation

Address:Vadodara, Gujarat, 390012

I as a new customer of you broadband i'm very disappointed with the customer services provided by your company.
Joined your service on 13th, money for a router of your company was taken from me on the same day itself

Mr. Kaushal patel
(You broadband, vadodara, sales department)
Has been giving me false assurances that the router is being sent to me, that it was kept in office, and someone is coming to deliver it to me for the past 5 days.
Customer care helpline is not helpful either.
He could have just told me that it will take over 5 days saving me all this time to write a complaint and the waiting for the past 5 days.
He is irresponsible as he owns up to do something and then walks away leaving the customer unattended.
I would like to cateogorically mention that he keeps on ignoring my calls.
Moreover he has marked my installation setup process as completed on the website when router is still pending.
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Jan 18, 2020
Complaint marked as Resolved 
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    YOU Broadband India Phone
    +91 89 1337 7212 [Vishakapatnam]
    +91 12 4337 7212 [Gurgaon]
    +91 40 4756 0260 [Pune]
    YOU Broadband India Address
    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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