You Broadband India — Refund not given of the Deposit Amount

I submitted my router on 26 April 2021. Router collection person told me that I'll get my refund within 45 working days. I tried to reach on CUSTOMER CARE SERVICE NUMBER 4-5 times in this whole year. But I still haven't got any resolution.

Do you have any option for this problem.
If yes then please guide me for this.
Thank you
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    +91 89 1337 7212 [Vishakapatnam]
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    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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