[Resolved] You Broadband — Worst Service ( Every trime power failure at Node )

vsawan

from Vadodara, Gujarat

Address:

Gurgaon, Haryana

This service provider have pathetic service. I am based at Gurgaon ( New Delhi NCR ) and a new customer of these cheater. Almost 3 months ago i got this connection. Every month on almost twice in a week, they send a message that " Power failure at node " . Post that takes almost 8 - 10 hrs to get it fixed. Some times took 2 or 3 days. No body respond as customer care and no technician visit. Just help me to sue these guys and guide me how to disconnect from services. Thanks Sawan

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May 16, 2016

Complaint marked as Resolved

Sent email on appellate. Got a call from Gurgaon - Head. Follow up done and resolve

YOU Broadband India customer support has been notified about the posted complaint.

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Comments

vsawan

from Vadodara, Gujarat

As usual no reply from this provider. That is the reason I left this braodband chit fund company already.

Thanks Consumer Complaints team who atleast notified them about my complaint.

Regards,
Sawan

vsawan

from Vadodara, Gujarat

Dear Youbroad team

I have closed my account / connection and waiting for the refund of deposit. Please check below id details and let me know by when I will get my refund.

Acct no : 1128240
Name : Sawan Verma

Mob : [protected]

Waiting for your response asap.

Regards,
Sawan

vsawan

from Vadodara, Gujarat

Dear Consumer Complaint team,

I believe my above complaint / comment has been shared with the YOU BROADBAND company against which I have posted this.

Please respond.

Regards,
Sawan

vsawan

from Vadodara, Gujarat

I got my refund post follow up.

Although there services were bad, but after sending email to apellate, got a call from Prahlad Giri.

He is a nice gentle man who helped a lot.

Case closed.

Regards
Sawan

Rachuri Shiva

from Visakhapatnam, Andhra Pradesh