[Resolved]  You Broadband — You BroadBand Cancellation - Refund status

Address:

Hyderabad, Andhra Pradesh

I have applied new connection with YOU broadband in April 2014 and there team unable to provide service on the expected date so i have cancelled the connection without installing it and asked for refund money. I have raised a complain with YOU customer care center for refunding the money and they have updated like the process will take 45 days. Its becoming almost 2 months but still there is no update from them. Amount Rs:1532/- Reached YOU Customer Care service many times but i didnt receive any proper update and they wont give any respect for the customers and play with customers like call us after sometime or our servers are down and they wont allow the customer to speak with the manager and disconnect the call in the middle. Whenever i will call them they will raise a new complain request and update from today it will take 45 days and close the old requests and again when i call they will say complain number is not available and the process will keep on going. They have also provided two contact numbers of hyderabad team[protected], [protected]) either they will be switched off or wont pick the calls. I am providing complain number details below: [protected] [protected] [protected] [protected] Please help me for refunding the money 1532 plus if possible my mobile charges which i dont want to put single peny like these uncorporated companies and cheating like YOU broad band also apologize from them which created a non-sense and misbehaving with customers.