YouBroadband — Unresponsive customer support

Address:	Pune
Website:	youbroadband.in

Due to some node issue, YouBroadband has not been working since 21st September and resolved on their end on 23rd. Our modem had issues so we still had no connectivity, even after multiple complaints no one showed up. I whatsapped the engineer even raised multiple requests, only to get default support answers.
These people are hopelessly bad. We live in an area with little to no network connectivity and wifi is crucial with wfh setting.