Your Fitness Club — regarding refund of money

Hi team, i was a member of yfc (Your fitness club) koperkhairane branch, navi mumbai. I had paid inr 5000 for the one year membership. They closed the gym in between & mr. Rizwan sayyed, yfc owner promised us the refund. They asked to share the details over their support mail, which i did in a week. They never replied any details & never receives the call. Also sometime they had closed the tickets from their side without resolving problems. Its more than 150 days now. I had taken several follow-ups but getting no-response. Its now getting late & now rudely behaving.
Humble request to take some legal actions as there are many more people like me chasing for the refund.

(Ref : google reviews)
Regards,
Devesh mishra
[protected]/[protected]
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    YOUR Fitness Club  Phone
    +91 992020 3088
    YOUR Fitness Club  Address
    2/3 Floor, Durga Sadan, Off Sion Circle, Sion West, Mumbai, Maharashtra, India - 400022
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