Your Fitness Club — yfc gym kandivali is not refunding membership

Address:

Your Fitness Club Kandivali, Mumbai City, Maharashtra

Myself and my partner had opted for a 6 month membership in yfc kandivali thakur complex. Within a month of joining gym, the gym was closed down for a week. Soon after within a week they closed down informing that they are relocating to a different location and the gym will open within 2 weeks. We called the number multiple times, but nobody bothered to answer the call nor they bothered to keep us informed. The gym never resumed after 2 weeks. After more than a month, we came to know that the gym has resumed and the moment we went there to check the gym was fully operational. The next day we received message that it is now operational. Customer service is the poorest and to top it, they are a fraud and eat away people's money. Now we have been following up with the support team for refunding the membership, nobody bothers to receive. The only thing left is to move to the consumer court against such fraudulent gym.