Yu Televentures — harassment for replacing handset in warranty

Website:

www.yuplaygod.com

I, had a complain about my set yu5510a (White) model code: serymob010 for heating & battery drainage.
I submitted my set in service center for repairs, unfortunately the set was
Found irreparable and was recommended for replacement by the service center.
Since last four months i am filing complaints but till date no one is bothered
To take up my complain and hand over the replaced set to me.

Repair warranty/replacement : yes
Job sheet bar code no: n[protected].
Imei/esn no: [protected], [protected].

Kindly help me to get my replaced set immediately failing which refund my purchase amount without any further delay.

Regards,
A. K. Bhattacharya
2/16, triveni nagar cantt kanpur-208004.
(M) [protected].