[Resolved]  Yu Televentures — Mobile replace ment

Still your representative not contacted me, we ordered this mobile on[protected]. still now we are waiting for my mobile.

My Contatct No: [protected]

My Mail ID: [protected]@gmail.com

We wait for 180 days... still counting.

Better you return my money! we will buy another better mobile. what we do??

we suggest Yu for performance, but responce of customer care is worst than any other mobile companies!!!
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Dec 19, 2017
Complaint marked as Resolved 
YU Televentures customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2016
YU Televentures Customer Care's response
Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU
Complaint comments 

Comments

Dear Karuththapandian,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Hi Karuththapandian,

Our team got in touch with you and advised you to coordinate with the brand.

Thanks,
Team Snapdeal
We recived faulty yu yunique mobile from snapdeal, we resend the mobile through customer care in chennai
Name : m/s deprosys technologies
Address : no 1b, 1st floor, umapathy street extension, west mambalam, chennai
Post code : 600033
Mobile no : [protected] phone no : [protected], [protected]
Email id : [protected]@mmxcheckpoint.com

But we received old mobile from yu, we need new mobile. Because fault is with Snapdeal only they delivered fault mobile through snapdeal.
Hi,

We apologise for the inconvenience caused. Pls share your ticket number along with your mobile number and our team will get in touch with you asap.

Team,
YU

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