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Zaakpay.com — failed transaction amount not refunded

I had booked tatkal train ticket on 21st jan 2019 from NDLS To MFP for the journey date 22nd jan 2019. At the time of booking amount has been debited but ticket has not been booked. As per irctc, ticket amount received by late and same has been refunded to zaakpay.

Transaction amount : rs.1310/-
Bank reference number:85215229021902629046680
Refund id (Irctc) : [protected]

Request refund amount as soon as possible.

Kindly do the needful
failed transaction amount not refunded
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Complaint Status


[Jan 31, 2019] Zaakpay.com customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Transaction id [protected]
irctc ticket not booked but amount deducted
so pls refund amount
Dear sir,
My exclusive card had been blocked by zaakpay,
I wants to unblocked my mobikwik exclusive card.
Card details are below:

[protected]
Name : Manoj sonwane

Mobikwik visa exclusive

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