Zaakpay.com — refund payment not received

Address:

Hyderabad

Sir
My railway ticket cancelled successfully and refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 610.0 has been processed as per below details:

Date of cancellation of e-ticket/date of failure of e-ticket booking:15-jun-2020
Refund processing date:19-jun-2020
Refund amount:610.0
Refund reference no:zpe7af4776ed4
Payment option used : credit & debit cards / net banking / wallet (Powered by zaakpay)
But amount not received my account so please send me my amount as on early date.
Thanking you