Zaakpay Pg — amount not refunded of failed transaction

Bince Raj

from Rajkot, Gujarat

Address:

Bharuch, Gujarat

Dear Sir,

I have tried to booked two ticket from IRCTC app dated on 28/06/2018. but unfortunately at the last stage of payment( after entering NET SECURE CODE) Transaction become fail, i will contact axis bank customer executive they says that amount will already transferred to zaak payment( I choose mobikwik for the payment) on there records having transaction ID :ZC8B2BF6C17276, you will not inform me till this time regarding the refund process, so kindly check the my transaction details, and refund the amount as soon as possible

IRCTC TRANSACTION ID: [protected]

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Zaakpay.com customer support has been notified about the posted complaint.

Jul 06, 2018

Updated by Bince Raj i have worst experience with mobikwik and zaak pay pg, because the amount will be debited from my account 8 days ago .but till this time they will not inform me about the refund process. they are trying to cheat me, i will wait for 5 or more days otherwise i shoud go for court and legal formalities, ...