Zaakpay Pg — refund of online ticket booking in irctc

I went for an online booking in irctc on 12/06/2018 but the transaction failed though the amount of rs.130 was deducted from my bank a/c. Now the refund status is being showed as credited to my a/c as per irctc but it is not visible in my a/c statement. The refund details are given below.
Bank name: zaakpay pg
Bank reference id: zp56e70fbb7913c
Refund id: [protected]
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I want to tell you that i had book 4 ticket from anand vihar to gorakpur
but the ticket didnt book and payment was deducted from my account
and the irctc told the i gave to zaakpay pg and i have urgent and i didnt money to book it again
the transaction id is [protected]
and bank reference id is [protected]
[protected] - Shows the txn failed in my IRCTC application that pending the payment from bank. However my ICICI account has been already debited with this amount and shows the transaction failed.

Kindly refund the amount

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