[Resolved]  Zaakpay.com — failed transaction payment not refunded

Address:560045
Website:IRCTC (Moblie Version)

Dear sir, i booked the ticket on 17/01/2018 from katpadi to bengaluru and my transaction id: [protected] thru irctc mobile apps. The transaction has been failed and the ticket not issued but the amount 250 inr has been deducted from my account. When can i expect the deducted amount will be refund on my account.

Best regards
Mohamed javeed
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 1, 2018
Complaint marked as Resolved 
Payment has been refunded. Thanks.
Zaakpay.com customer support has been notified about the posted complaint.
Jan 25, 2018
Updated by Mohamed.Javeed
Dear Sir,

What is the status of my request, it was almost 8 days but the amount has been not yet refunded. As per the procedure it should be refunded within 3-4 working days. Kindly let us know.

Best Regards
Jan 30, 2018
Updated by Mohamed.Javeed
Dear Sir,

No response since 2 weeks. It will be refunded or not. The response to be always clear. I had done many online payment. This is Worst experience which i had ever.
Complaint comments 

Comments

15/01/2017 i have irctc ticket is dropped but not refund amount transfer id -[protected]
Why your payment banks are do such a worst thing. in irctc its showing the amount refunded but i am not received any amount. 10 days completed but not received any amount. what ur thinking about people.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zaakpay.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1445
    Pending
    0
    Resolved
    138
    Zaakpay.com Phone
    +91 11 3001 8008
    Zaakpay.com Address
    8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, Delhi, India - 110075
    View all Zaakpay.com contact information