Zaakpay.com — irctc cancelled ticket money not refunded

I have booked 4 tickets from irctc app from lucknow to kota from patna-kota exp which is cancelled on running day i. E. 12 feb 2018 so ticket itself cancelled by irctc and amount refunded to zaakpay pg which is 1480rs. Refund date shown irctc is 14 feb 2018
Transaction id - [protected]
Pnr no. - [protected]
Refund id - [protected]
Kindly resolve my complaint.
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PNR Number [protected] /IRCTC Transaction ID [protected]
Refund amount Rs. 4780.0
Refund date:[protected]

The refund amount is not yet received to my bank account.
Sir I booked rail ticket through irctc.with transaction I'd.[protected]..Due to some reasons I cancelled my ticket dated.15/03/2018 with cancellations id-[protected].but I cannot got refund in my account
Pay through ZAAKPAY PG
Refund date..17/03/18
Plz refunds my amount immediately
Thank u

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