— irctc cancelled ticket refund is not credited

1 Review
Delhi, New Delhi District, Delhi, India
 Kushal1992 on Jan 31, 2019
I cancelled a ticket on 17 January 2019. The refund of this ticket is Rs. 925 and this amount is successfully refunded by irctc to zaakpay but zaakpay is not credited this amount to my union bank of India credit card.Here is the details
Pnr No- [protected]
Transaction I'd - [protected]
Refund id - [protected]
Bank - ubi credit card
Transaction date - 17 Jan 2019

Zaakpay is giving a very bad service and there is not any customer service number for customers.

irctc cancelled ticket refund is not credited

Complaint Status

[Feb 01, 2019] customer support has been notified about the posted complaint.
Updated by Kushal1992, Feb 07, 2019
Till not received my amount in my account. please refund this amount.i need urgent money
Updated by Kushal1992, Feb 12, 2019
Please do needful. I again request to the zaakpay otherwise I am going to consumers court regarding this
Updated by Kushal1992, Feb 12, 2019
Not refunded yet...
Updated by Kushal1992, Apr 21, 2019
Not received my refund till now. This zaakpay company is fraud and they are thief please not use it at any site or even on irctc
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    8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, Delhi, India - 110075 - irctc cancelled ticket refund is not credited