Zaakpay.com — irctc cancelled ticket refund is not credited

Kushal1992

from Delhi, Delhi

Address:

New Delhi, Delhi, 110007

I cancelled a ticket on 17 January 2019. The refund of this ticket is Rs. 925 and this amount is successfully refunded by irctc to zaakpay but zaakpay is not credited this amount to my union bank of India credit card.Here is the details
Pnr No- [protected]
Transaction I'd - [protected]
Refund id - [protected]
Bank - ubi credit card
Transaction date - 17 Jan 2019

Zaakpay is giving a very bad service and there is not any customer service number for customers.

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Zaakpay.com customer support has been notified about the posted complaint.

Feb 07, 2019

Updated by Kushal1992 Till not received my amount in my account. please refund this amount.i need urgent money

Feb 12, 2019

Updated by Kushal1992 Please do needful. I again request to the zaakpay otherwise I am going to consumers court regarding this

Feb 12, 2019

Updated by Kushal1992 Not refunded yet...

Apr 21, 2019

Updated by Kushal1992 Not received my refund till now. This zaakpay company is fraud and they are thief please not use it at any site or even on irctc