Zaakpay.com — irctc tdr refund not credited to bank account

Address:

Jodhpur, Rajasthan, 342010

Dear sir/madam,

I have filled tdr for my ticket (Pnr [protected]) on 11th may 2018. And refund amount of 740.0 initiated. I haven't received the amount in bank account till date. The refund status shows 'amount credited to bank (Zaakpay) with reference number zp56be7eadcc34d'. The refund id is [[protected]].

Please investigate.

Thanks...