[Resolved]  Zaakpay.com — irctc ticket cancellation refund not yet credited

Dear team,

I have done an irctc ticket cancellation on 12th april 2018 and the irctc website states that the amount is refunded to zkpy on 14th april 2018.

It is yet to be credited in my bank account. Request your help to get the amount credited. The zaakay payment gateway customer care is also not answering any calls with a mobile number listed in public website.

Transcation id: [protected]

Request your help
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Apr 20, 2018
Complaint marked as Resolved 
The amount got credited in the bank account on 20th... I assume that it would take 6-7 days for money to get credited into the bank once it is refunded to ZAKY PG. I tried raising tickets in the mobikwit site too, but no response. I feel, ZAKY PG/MobiKwik must provide a customer care number for smoother experience
Zaakpay.com customer support has been notified about the posted complaint.
Apr 16, 2018
Updated by Maheshvj
Thank You. Shall await for the updates from the team
Apr 18, 2018
Updated by Maheshvj
Dear Team, Can you let us know how long it may take for resolution?
Complaint comments 

Comments

My irctc failed transaction no is. [protected] dt.11.04.2018. Rs.2355.00. The refund amount not yet credit in my account.
Please do the needful as soon as.

PNR number [protected] and transaction ID [protected] and refund ID [protected]

But in my account 2075 not deposited
I have cancelled railway ticket PNR NO:[protected] on 19 Mar 2018 the amount Rs 1350/- has to be refunded to my acct however the same still not credited in my acct but IRCTC conformed that the same amount has already been sent to ur bank Refund ID : [protected]
In view of the above pl refund said AMT at the earliest pl

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