Zaakpay.com — irctc train ticket not refund

Purushottam Roy

from Delhi, Delhi

Address:

Darbhanga, Bihar, 847201

Zaakpay.com — irctc train ticket refund

Dear sir i booked railway ticket through zaakpay payment gateway but ticket is cancelled and the amount debited from my bank. Pnr no [protected]
Mode of payment is : net banking
Bank name: icici
And all necessary details are as follows:
Cancellation id [protected]
Date: 4 dec 2017
Train name : bihar sampoorn kranti 12565
Please refund my amount as quick as possible..
Thanks...

Transaction ID : [protected] PNR No. : [protected] Train No. / Name : 12565 / BIHAR S KRANTI
Date of Booking : 02-Dec-2017 Class : SLEEPER CLASS Quota : GENERAL
Date of Journey : 05-Dec-2017 From : DBG To : NDLS
Boarding At : DBG Date Of Boarding : 05-Dec-2017 Reservation Up to : NDLS
Scheduled Departure : 08:35 Hrs

Passenger Details
Sl. No. Name Age Gender Status Coach Seat / Berth / WL No
1 TUNTUN MISHRA 32 Male WL 282
2 USHA DEVI 28 Female WL 283

Fare Details
Distance : 1174 KM
Ticket Fare : Rs. 1070.00
Service Charge (Inclusive of GST) : Rs. 0.00
Travel Insurance Premium (Inclusive of GST) : Rs. 0.00
Total Fare : Rs. 1070.00 *
* Payment Gateway charges as applicable.

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Zaakpay.com customer support has been notified about the posted complaint.

Dec 13, 2017

Updated by Purushottam Roy I cancel irctc tickets but not Refund money my bank account
Date off Cancellation[protected]
REFUND amount 950
NOT REFUND PNR [protected]"

Hi sir please see this matter Cancellation Id [protected]
So please see this matter resolved it
Why late within working days solved other Wise RTI this maater

Dec 14, 2017

Updated by Purushottam Roy Dear Customer,

We wish to inform you that your ticket against PNR Number: [protected] has been cancelled successfully as per your request. The refund amount of Rs. 950 will be refunded back to your respective account shortly.