Zaakpay.com — money not transferred into my account

Address:Bhagalpur, Bihar, 812001
Website:IRCTC app

I did transaction through irctc app using zaakpay options. They tickets were not booked but the money was deducted from my account twice. Later on it shows money has been refunded into zaakpay pg given
1. Transaction id-[protected]
2. Transaction id-[protected]
Please refund money back to my account as soon as possible.
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Zaakpay.com customer support has been notified about the posted complaint.
May 31, 2018
Updated by Agyeya Narayan
Please take action
Jun 01, 2018
Updated by Agyeya Narayan
No reply nor any actions has been taken yet
Jun 02, 2018
Updated by Agyeya Narayan
What a mockery are you making out of people by building a complain forum asking people to show up their problems and you are making fun of their problems. First of all you people are not returning me my own money. You guys are are fraud. If my money will not be returned back into my account I will go to the consumer forum and your fraud company has to pay for all the harassment and stress I have to go through.
Jun 03, 2018
Updated by Agyeya Narayan
Not even a single action has been taken yet.
Complaint comments 

Comments

This is preposterous, you guys are not returning a poor persons money. You guys should be ashamed for stealing a poor persons money.shame on zaakpay. Have decency to return the money you stole.
Even my transaction of refund irctc money is not deposit in my acount

I booked my train ticket from irctc app
But my transaction was failed and rs 920.0 debited from my account so money not credited to my account
Transaction id is - [[protected]]
Date of booking :[protected]
From irctc app current status showing "Pending from bank end" ..
So please solve my above issue as soon as possible...

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