Zaakpay.com — no refund through sagepay

Address:

500051

I tried to book a train ticket in tatkal on 30th oct 2017 for date of journey on 31st oct 2017.

Transaction id: [protected]
Rfnd amt:3030.0
Status:refunded
Settlementid:[protected]
Actual refund date :31-oct-2017
Bank rfnd txn id : zp55ca802cbe5f8

But the above-said amount is credited to my account. Please do the needful to get the amount back.