Zaakpay.com — no reply and no response to my complaint | |||
On 27/03/2018 i booked ticket in irctc with my sbi net banking and payment on zaakpay the transaction was failed and i check the status in irctc the amount was send to zaakpay bank account but not credited to my sbi account and i inform yesterday to zaakpay complaint registration there was no reply to me what about my money its credit or not to my account please reply me fast and the details are transaction id no : [protected] date 27-march-2018 refund id [protected] cancelled amount 525.0 and reply me how i get my money the customer care number also not working with in 24 hours i want the reply or reason about my money Failed transaction number : [protected] transaction date 27-march-2018 refund id [protected] refund and cancelled amount 525.0 Was this information helpful? | |||
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Zaakpay.com customer support has been notified about the posted complaint. Mar 30, 2018 sathish kumar E's response I can see status - Mark as resolved. But i didnt receive my amount. Kindly give me any timeline to return the amount | |||
 5 Comments | |||
Comments
Please reply anything.. I am doubting whether I will get my money or not.
Please reply anything.. I am doubting whether I will get my money or not.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1380.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:25-Mar-2018
Refund processing date:28-Mar-2018
Refund amount:1380.0
Refund reference no:ZP56630df5a01c2
Payment Option used : Zaakpay PG
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We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1380.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:25-Mar-2018
Refund processing date:28-Mar-2018
Refund amount:1380.0
Refund reference no:ZP56630df5a01c2
Payment Option used : Zaakpay PG
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I have booked ticket from chennai to Ambur for 30th mar on 29th Mar.
But amount debited from my account. Ticket was not booked.
Transaction id: [protected]
From: MAS to AB
Status: Payment requeated
Failed Reason: No response from bank