Zaakpay.com — not receive my my bank account

Address:	306119
Website:	Irctc

I have booked rly. Ticket on 28-dec-2017 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 28-dec-2017. Irctc portal says payment is refunded on 3-jan-2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[[protected]]
Refund id [[protected]]
Refund bank zkpy dt 3-jan-2018
Refund amt 1140/-
Phone no.[[protected]]