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Zaakpay.com — payment not received

Dear team,

I haven't received the refund against cancellation of ticket. Irctc confirmed that they have refunded the amount but the same is stuck at your gateway.

Pnr:-[protected]
Ticket cancellation date :- 5/12/18
Amount - rs 905
Ref id - [protected]

Contact [protected]
Email ca. [protected]@gmail.com
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Comments

Dear team,

I cancelled 2 tickets on 9th december in Ananthapuri Express (16724). But i didn't get my money back. But the status in the ticket is showing REFUNDED. Kindly check and do the needful.

Refund Id: [protected]
Transaction id: [protected]

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