Zaakpay.com — railway refund not received my bank a/ c

Address:

600119

I have booked rly. Ticket on 11.01.2018through irctc app i have paid through sbi and hdfc debit card. Due to some reason my transactions faild 3 tims on. Irctc portal says payment is refunded on 11.01.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible

Transactions ids or.

[protected] _ inr 265 (Hdfc)
[protected] _ inr 405 (Sbi)
[protected] _ inr 265 (Sbi)