Zaakpay.com — refund amount not created in to my account

Address:Visakhapatnam, Andhra Pradesh, 531002

I was booked ticket on 12/04/2018 pnr:[[protected]], but ticket not confirmed, so i was cancelled my ticket, money deducted from my account rs:320

Irctc showing money refunded rs:2oo but money not credited to my account till now.
Refund id :[[protected]]
I am checking my account statement but money not credited.
You are requested to refund the money as soon as possible
Please refund money...
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I cancelled my ticket on 15 april 2018 . It proccessed into refundable amount on 8 April but still i didn't get the refundable amount of ₹375
Pnr no. = [protected]
Train no. = 15708
SZM-SV

I had did a ticket from varanasi to anand vihar terminal in BSB ANVT G RATH(22407) on 17 April 2018 but ticket was not confirmed and payment had been deducted from my account (17-Apr-2018 by debit card OTHPG[protected]IRCTC Delhi 780.00). so will you please refund it as early as possible cause its more than 7 days.

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