Zaakpay.com — refund amount not credit yet

Address:	assam rifles adm support unit happy valley shillong, near assam bazar, East Khasi Hills, Meghalaya, 793007
Website:	zeekpay.com

Hi,
A irctc ticket has been cancelled by them on '15 jul 2019' due to seat unavailability, and the irctc has also refunded back the refund amount through `zaakpay pg`. The payment was made by me to book the tickets was through sbi mobbile banking, which means i will be getting refunded on the same. But it has been a while i didn't receive back by money.
I am attaching the screenshot of the ticket, and would expect you to consider this as urgent and take actions asap.