Zaakpay.com — refund didn't received

I didn't received refund. I cancelled tickets in irctc but still i didn't received refund and cancellation id is : [protected] and reference id is : ZP56ff1be6299cc and refund amount is 200 so please refund it as early as possible .
Mobile no. : [protected]
I have booked via irctc application and after due to some problem i cancelled my ticket and status of my transaction is refund but i didn't received amount .
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Dear Team i done the transaction on 2 july for ticket booking but my amount has been deducted not even the tickets has been book so kindly look the matter and solved the issue, , still my amount not credit, my amount is Rs 4201 its big amount for me so kindly check

Dear Team i done the transaction on 2 july for ticket booking but my amount has been deducted not even the tickets has been book so kindly look the matter and solved the issue

MOHAMMAD VAKIL's reply, Jul 10, 2018
still date i m waiting form reply to get
I cancelled my ticket on IRCTC on 3 july for which I paid through your payment gateway and refund has been made by IRCTC but not credited to my account as bank name they are showing as zaakpay PG. So I request you to please check where is the real issue with the refund status.

Shubham U's reply, Jul 21, 2018
Please make refund as soon as possible
I have been charging since last December 2018 and amount keep deducting from my account without my knowledge. I have made a complaint to the bank but they are saying I have to go to cyber police and lodge the complaint.
I have made a purchase of Rs.299/- for online mock tests of Practice mock on 14.7.18. My account was debited but money was not received by the dealer. Kindly look into the matter at urgent.
Shaina Sharma

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