Zaakpay.com — refund not credited in my account

Date of cancellation of e-ticket/date of failure of e-ticket booking:08-apr-2019
Refund processing date:09-apr-2019
Refund amount:2110.0
Refund reference no:zp58602a1a46faa
Payment option used : zaakpay pg

This is my transaction detail. It is showing that my money got refunded. But there is no refund balance in my account. Please solve this issue as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Zaakpay.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Transaction ID [protected] amount 3195 INR
Transaction ID [protected] amount 3240 INR

These transaction is been pending for me
From IRCTC it is mentioning it is been refunded.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zaakpay.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1445
    Pending
    0
    Resolved
    138
    Zaakpay.com Phone
    +91 11 3001 8008
    Zaakpay.com Address
    8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, Delhi, India - 110075
    View all Zaakpay.com contact information