Zaakpay.com — refund of e ticket cancellation

With referncde to my booking, details mentioned below, i have not received the refund amount till date. Kindly check & do the needful.

Transaction id: [protected]pnr: [protected]
Train no./name: 22109 / ltt nzm ac exp
Transaction date: 14-jun-2018
Kalyan jn (Kyn) gwalior (Gwl)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: zaakpay pg
Booking amount: 7245.0
Refund amount: 6985.0