Zaakpay.com — refund of irctc ticket cancellation

I have cancelled my rail tickets & the payment gateway was zaakpay the refund was initiated on 04.09.2018. The refund reference no. And amount is as under:
(A) zp572f15a7e3327 of rs. 2010/-
(B) zp572f170339ba5 of rs. 80/-
The refund amount has not yet been received.

Please take necessary action immediately as the same will hinder the faith in the payment portal.
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Zaakpay.com customer support has been notified about the posted complaint.
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Dear Sir/Ma'am
I would like to inform that, I was booking the Railway Ticket but transaction is failed error coming but amount is deducted from account. Amount is Rs. 2305.68 and Transaction Id is- [protected] and booking date is 5 Sep 2018.

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