Zaakpay.com — refund of my cancelled irctc e-ticket

Sir, i made a booking on irctc app from kanpur to chandigarh in unchahar exp (14217) in 3a class and paid an amt of rs1315 on 12 nov 2018 unfortunately my ticket got cancelled and the irctc shows it refunded to zaakpay pg but not got into my sbi bank account from which i made the payment plz help me to get my money back
Transac id:[protected]
Refund id:[protected]
Bank ref id:[protected]
Bank name:zaakpay pg