Zaakpay.com — regarding getting the money refund..

Address:396210
Website:/www.consumercomplaints.in/new

Hi,
I book an tatkal ticket, but due to seat not avaliable it get failed and amount is deducted from my bank account.
By mail communication from irctc. My amount will be refundable, now in current status on website it shows refunded to zaakpay pg
But amount is not refended to my bank account.
I have transaction [protected] on 12/04/2018

Please help me out and refund my amount...
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I was booking ticket on 21/04/2018, 22/04/2018 ...Ticket canceled but amount not credit in my account

irctc showing money refund but money not credit to my account till now.
Refund id: [protected], [protected]

you are request to refund the money as soon as posiable

please refund the money

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