Zaakpay.com — regarding refund of cancelled tickets.

Address:Lucknow, Uttar Pradesh, 226005

Cancelled 2 rail tickets. Status is showing cancelled with bank name zaakpay.com. however amount is not credited in my account. Complained to irctc. They are showing refund details.
Booking details
Booked with irctc rail connect app.
Date of booking: 27/07/18
PNR: [protected], BAGH EXPRESS 13020, haldwani to gomti nagar (lucknow) for 18/09/18
PNR: [protected], BAGH EXPRESS 13019, gomti nagar (lucknow) to haldwani for 15/09/18
Ticket cancelled on 06/09/18 via same app.
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Zaakpay.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have paid payment 3564.98 in time but in application is not showing my payment. How should i confirm my payment. I am sending the payment receipt by phonepe.

Payment advance kiya t

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