Zaakpay.com — ticket booking failed but money not refunded

I was booking ticket on 11/04/2018 but booking failed and ticket not booked and money deducted from my account.

Irctc showing money refunded but money not credited to my account till now.
Refund id [protected]
I am checking my account statement but money not credited.
You are requested to refund the money as soon as possible
Please refund money.
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Dont worry it happens with irctc website and i felt the same scenario. Your money will be refunded to the used payment method within 14 days.

No message or no confirmation is given or shown on irctc but money gets refunded. So, not to worry.
Torentpowerbillpay fail date 17.12.2017
1764rupees debitmyacno[protected] denabank sand me amail say your mony sand bybank to zaakepayment service

I have make irctc payment from this app. But money was deducted from my sbi bank account without getting my ticket confirmed. Money was deducted from my account without getting my ticket confirmed in irctc app. Ref ID.[protected]IGADJJVNQ8)

I booked my ticket by train Banaswadi to Coimbatore on 16/04/2018 my transaction ID [protected] and my SBI internet banking Ref no IGADIQQME2 to transfer INB Avenues India private limted the ticket has not been booked the money has been deducted from my account please reverse the deposited amount to my account
Daniel

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