[Resolved]  Zaakpay.com — ticket cancelled but refund not yet received

Address:400709

I have booked my tickets for native but due to change in plans i had canceled my tickets but havent received any refunds yet
Image attached.
Even have received a mail via irctc wrt zaakpay

Kindly refund the amount already waited for almost a week for refund.

Pnr number [protected] /
Irctc transaction id [protected], an amount of rs. 850.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:05-may-2018
Refund processing date:06-may-2018
Refund amount:850.0
Refund reference no:zp56283332b2f9f
Payment option used : zaakpay pg
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 11, 2018
Complaint marked as Resolved 
Not yet resolved
Zaakpay.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have cancelled four rly tickets which was purchased through your getway vide my BOI credit card but unfortunately the amout is not credited till date. Tickets were cancelled on 20th Apr. Transactions history screen shots attached for your ref, Please do the needful.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zaakpay.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1445
    Pending
    0
    Resolved
    138
    Zaakpay.com Phone
    +91 11 3001 8008
    Zaakpay.com Address
    8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, Delhi, India - 110075
    View all Zaakpay.com contact information