Zaakpay.com — zaakpay.com irctc failed transaction refund not received to my bank a/c

Address:Kanchipuram, Tamil Nadu, 600059

I had tried booked rly. Takal tickets using irctc portal on 21st dec 2017.

The transactions failed twice and in the irctc portal refund status tracker, the refund amount seems to be sent to zkpy with refund status as refunded.

But the cash not receved in my bank a/c. Please resolve this as soon as possible

Transaction id / refund id / transaction type / refund amt / refund date
[protected] / [protected] / failed / inr 1245.0 / 25-dec-2017
[protected] / [protected] / failed / inr 1245.0 / 25-dec-2017
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I have cancelled the ticket transaction ID No.[protected] i have booked ticket online IRCTC App payment through net banking my Kotak Mahindra bank i need money please refund my cancelled ticket amount Rs. 330/-
Awaiting your earliest action in this regards

Ashish Kumar
Mob No. [protected]
I was booked a railway ticket through zaakpaybank ...but the ticket was cancelled ..money refunded to your bank ...but your bank didn't refund the money to my bank account ...so kindly refund my money ...
Rendund id - [protected]

I didn't get my refund which was refunded from IRCTC.My PNR is [protected]
Train no. 12424
It was cancelled due to unconfirmed seat...
Cancellation I'd:[protected]
It was refunded from IRCTC in 19th December 2017
I was booked a railway ticket through zaakpaybank ...but the ticket was cancelled ..money refunded to your bank ...but your bank didn't refund the money to my bank account ...so kindly refund my money ...

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