Zara India — Refund not received

I have purchase from zara of total amount rs 13790 and i partially returned it as it dint fitted me and i was supposed to get the total refund of 9740 rs but its been a month they are not updating for my refund where as they have recieved my return..i have frequently contacted their customer care but they are not even providing me a transaction number of money refunded to me so that i could go and check into the bank..i hate zara now i cant trust anymore and m never gonna purchase from Zara..
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Hi, I'm facing the same issue. Were you able to resolve it? If yes, how?
Hi, I’m facing similar issue and I have a picture of the bill but refund bill is lost so they are refusing to help. Any idea what I can do?

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