[Resolved]  Zara — not collected the return placed for more than a month.

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Zara

It has been a month already that i received a mail from zara that my return will be picked up within 24 to 48 hrs but i have been writing to the customer care every week since then but everytime i get a the same reply that they are working on it, it's been four weeks and till now collected the return. I have submitted the return the day i had received as the size was not fitting for me and they have accepted the return as per the terms and conditions mentioned in the shopping site. This kind of customer service is not expected from an international brand like zara.