[Resolved]  Zara — Payment made goods not delivered

Shipment no : [protected]
Date of payment : 19/03/2022
Place: plaza de catalunya
Made payment in advance of Euro 19.95 through credit card 430463******197
for trouser not in stock and was told I could collect on Monday 21/03/2022 but when I went there it had not reached and I was flying back to India on 22/03/2022 .. store manager said he cannot help me any further and since then I have not heard from Zara while they took my email I’d and phone number .. pl make refund on my credit card as I did not receive any goods.