[Resolved] Zeb It Service Private Limited — Payment issue (incorrect reference number)
TuTusharSagaonkar on Jun 10, 2017
I have transfer of amount rs 5000 to zebpay bank account provided as follows.
Bank name: icici bank
Account holder name: zeb it service private limited
Ifsc code: icic0000295
Amount: 5, 000 ₹
Total: 5000 ₹
Order no: #1328521
I uploaded screenshot of successful transaction of 5000 rs for reference number which got deducted from my icici account. Next day i got the message that-
"your order d175308 is canceled due to the payment incorrect reference number. Please check your registered email address for more information."
I checked email but there was no mail form zebpay then i check zebpay app it was showing my transaction was failed. I raised ticket regarding this issue but not any reply so far.
Please help me to get out of this situation
Mob. No - [protected]
Email - tushar. Sagaonkar@gmail.com
Complaint marked as Resolved Jun 13, 2017
don't generate ticket in app just call the customer care
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