[Resolved] Zeb It Service Private Limited — Payment issue (incorrect reference number)

 
3 Reviews
 TusharSagaonkar on Jun 10, 2017
Dear sir/mam,
I have transfer of amount rs 5000 to zebpay bank account provided as follows.

Bank name: icici bank
Account holder name: zeb it service private limited
Account number:[protected]
Ifsc code: icic0000295
Amount: 5, 000 ₹
Total: 5000 ₹
Order no: #1328521

I uploaded screenshot of successful transaction of 5000 rs for reference number which got deducted from my icici account. Next day i got the message that-
"your order d175308 is canceled due to the payment incorrect reference number. Please check your registered email address for more information."

I checked email but there was no mail form zebpay then i check zebpay app it was showing my transaction was failed. I raised ticket regarding this issue but not any reply so far.
Please help me to get out of this situation


Tushar sagaonkar
Mob. No - [protected]
Email - tushar. Sagaonkar@gmail.com

Payment issue (incorrect reference number)
Payment issue (incorrect reference number)
Payment issue (incorrect reference number)
Complaint marked as Resolved Jun 13, 2017
don't generate ticket in app just call the customer care
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

Hey problem solved...!
The thing is that as i transferred money form ICICI to ICICI it get transferred directly that is why the reference no you get after transaction is of no use . You have to go into detail bank statement and have to find no. next to bal ( See image LIKE: bal/[protected]/...) type that no. to order and you good to go.
If you order got canceled in zebpay app just go to Account and try to deposit amount that you are trying to deposit and this time type reference no. you got through statement
If you have posted complaints this site or any other site be ready to get spam call . They ask me my debit card no. for no reason and even ask me about internet banking username. Dont share any sensitive data on call
like no. behind debit card or any password.

I am using zeb pay App i linked my account to zeb pay app
now every one please be careful to linked account to zebpay

not responding via customer care. and also created many tickets .. but zeb pay team not responding

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    Zeb It Service Private Limited - Payment issue (incorrect reference number)