Zebpay — deposit amount not credited to my wallet

cvaa1989

from Chennai, Tamil Nadu

Website:

www.zebpay.com

Transferred the amount to zebpay via express transfer on 13.12.2017, from my axis bank however it's not reflecting on zebpay app still ad not reversing to my bank account also. Tried calling the contact center but no response. Ticket no 683842 raised, no reply yet. Pls tell me the status of my funds. When wil i get them?? Customer care is very worst. Waiting time is too long. And they are closing support ticket without resolving the problem.

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Zebpay customer support has been notified about the posted complaint.

Dec 29, 2017

Updated by cvaa1989 My Registered Mobile no with Zebpay[protected].

Jan 01, 2018

Updated by cvaa1989 Not yet the complaint resolved to me. still i didn't get the amount. its very bad.

Jan 16, 2018

Updated by cvaa1989 Hello,

Its been 1 month ago. zebpay said you will get your money reverse back with in 7 days. but now almost one month passed. Still now no response from Zebpay.

My ticket id with zebpay is 719435

Thanks.