Zebpay — fraud exchange looting money by tying up with payment partner

Address:	380051
Website:	zebpay.com

Hi friends. Please read this complaint fully and beware of zebpay and learn how they are cheating customers money. On 1 feb 2018 i deposited rs.79998.99 through payment gateway for instant deposit. The fee for payment gateway is rs.1149.99. The transaction failed and their status shown as your request is cancelled. So i made another deposit of same amount considering that the previous amount would be refunded as per their status on app. But those fraud beggars didnt refunded the amount till 7-feb-2018. After i made 2 to 3 enquiries through email they credited the amount of rs.78889 by deducting rs.1149.99 as fee on 7-feb-2018 in rs. Wallet. They changed the status to processed in the app. I attached the screenshot herewith. I asked them how they processed a failed transaction and credited the amount to my wallet and asked them to refund the entire amount of rs.79998.99. They said they cant do that and cheated rs.1149.99 which is paid only for instant payment gateway deposit. They said if you want your money back withdraw the amount through app by paying rs.20 as beggar fee.