Zebpay — ripples transferred but not got credited

Pankaj Uddas

from New Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 102016
Website:	www.zebpay.com

I transferred some ripples from koinex to zebpay account but because o[censored]sing wrong tag no. Used, ripples didn't get credited in my account.

I checked with koinex and they confirmed that ripples have been credited to zebpay's wallet so please check with zebpay.

When i checked with zebpay, they refused in first place but when insisted they admitted over call and asked me to raise a ticket. I raised a ticket but it has been 25 days they are not providing me any solution.

They mark the ticket as closed saying they are working at this point.

I have attached the ticket as pdf here, please see how long it has been and no still no update.

Please help. Thanks.

Was this information helpful?

No (0)

Yes (0)

Zebpay customer support has been notified about the posted complaint.

Mar 09, 2018

Updated by Pankaj Uddas Ticket No. with Zebpay Support is 945954

Thanks

Mar 15, 2018

Updated by Pankaj Uddas Hi Team,

I haven't got any update from Zebpay yet. Could you confirm to whom should I check with?

Thanks,
Pankaj

Related Zebpay reviews

View all 455 Zebpay Reviews

Comments

Pankaj Uddas

from New Delhi, Delhi

Hi Team,

I haven't got any update from Zebpay yet. Could you confirm to whom should I check with?

Thanks,
Pankaj

vinodpd

from Gurgaon, Haryana

On 7 march 2018 my rs 2500 payment dropped when i was depositng in zebpay account. Its reference no payU/[protected]/[protected], from pnb bank account no [protected]. Respected sir plz i need [protected]@gmail.com