[Resolved]  Zebpay — withdrawal amount is not yet credited in my bank account

Address:	380054
Website:	www.zebpay.com

I placed a withdrawal request in 19/12/2017 and got mail that withdrawal request is processed.. But still now i have not received money in registered bank account. I raised tickets, ticket no 645377, 654891 but the tickets are closed with out solving the problem and even they are not replied. So contacted with customer care and told due to technical issue the tickets are closed and need 24 hrs to 48 hrs to process the ticket. I requested to reopen my tickets and they told me to dont have a option to re-open the ticket. I was already shared bank statement which one they told. Can some from zebpay confirm me what is the status of my withdrawal. It's already take one week, it's is too long. It's naturally take two days