Zebpay — withdrawals pending since a month

Address:Ahmedabad, Gujarat
Website:www.zebpay.com

Zebpay has not deposited money since 5/09/2018 (Over a month) for the bitcoin transaction made under order no w1641083. They are delaying it intentionally and it may so happen that they shall flee with the money of the masses. There is no address which is listed on their website and they do not respond to calls or emails properly. I have been chasing them since a month and they have been coming back with standard responses that it will come but not giving any details on when it will be deposited back. Earlier they made false claims of transfer but when i raised that money has not come into my account - they affirmed that they checked and found that transaction did not happen. Is it not their responsibility to notify their customers about such things. Till date, their application shows that transaction is made within one working day and shows that as complete. But it is so annoying to see their false promises. The tickets which are raised are closed without any resolution. How can it be that without actually giving the money back they are closing the tickets as well. Please can you take strict action against mr saurabh agarwal for his false promises and looting people and confiscating his customers money.
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    +91 89 8004 0618
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    202, Sarthik Square, S G Highway, Ahmedabad, Gujarat, India - 380054
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